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A
Few Frequently Asked Customer Questions:
Success
is built on having the right product, the right
approach, and getting in front of the right potential
clients! With DisabilityLeadsDirect.com working for
you, getting in front of the right potential clients
is no longer something to worry about! Our
clients say it best!
Q. HOW
DO I GET STARTED?
A.
Getting started with DisabilityLeadsDirect.com is simple!
Start by setting up an account with the system by clicking
here.
Q.
HOW ARE MY DISABILITY INSURANCE LEADS DELIVERED?
A. Leads are available to download for you immediately
once you have created an account. To create your account,
please click here.
Once your account is created you may choose to download
your leads in HTML, CSV (comma separate), SYLK (Excel),
or plain text format. You may choose which one at your
account page.
Q.
CAN I VIEW THE DISABILITY INSURANCE LEADS BEFORE I BUY?
A. Yes! One of the cornerstones of DisabilityLeadsDirect.com
is that we've given you, (the user) the ability to view,
sort, and pick only the disability insurance leads that YOU would like! With
DisabilityLeadsDirect.com, you are in control of your
marketing efforts!
Q.
CAN I VIEW LEADS BY SPECIFIC CRITERIA THAT I CHOOSE?
A. Yes! One of the most powerful features
of DisabilityLeadsDirect.com is that we give you the
ability to sort through our entire database to find
the disability insurance leads that you want! Try it out, you'll be glad
you did! Sign up here.
Q.
HOW FRESH ARE THE DISABILITY INSURANCE LEADS?
A. No lead on the DisabilityLeadsDirect.com is older
than three days. Since disability insurance leads are inserted into the database
as soon as a consumer hit's"submit" on one
of our web site's, some leads are less than a minute
old. We post leads to the site 7/24, 365 days a year.
Q.
CAN I REPLACE A "BAD LEAD"?
A. Yes! If you have disability insurance leads that fit the following criteria
you may submit the lead for replacement:
- The
consumer has given us bad contact information (i.e.
phone number not in service)
-
The lead is a fictitious person or agent
-
The lead is a duplicate for one that you have already
purchased on this web site
To
submit a lead for replacement, simply go to the "replace
a lead" page. Please note, allow up to
two business days for lead replacements to be approved.
Please
note: Users have to be "regular" members of
this site to input replacement requests. If you are
a guest member, (someone who has not returned our usage
agreement), you will not be able to request replacements.
Please take a moment to fill out our usage
agreement to become a regular member.
Q.
WHAT IS THE DIFFERENCE BETWEEN A GUEST AND REGULAR MEMBERSHIP
HERE?
A. At DisabilityLeadsDirect.com we have two types:
Guest Member - Guest members have limited rights
and privileges to use of this web site. You may browse,
purchase and download up to five leads prior to becoming
a regular member. Once you have purchased five leads
from us, (and in order to request a replacement of a
lead purchased), you must have a signed user agreement
on file to continue using the site. We make this user
agreement a mandatory condition of use to ensure all
members are properly licensed and to prevent fraudulent
use of credit cards. If you would like to review and
return our member user agreement, please
click here.
Regular
Member - Regular members are users that have a signed
user agreement on file with DisabilityLeadsDirect.com.
If
you have any questions regarding your client status,
please e-mail us at Customer Support
Q.
WHAT'S THE TURN AROUND TIME FROM THE TIME THE CONSUMER
COMES TO ONE OF OUR WEB SITES TO THE TIME THEY'RE DELIVERED
TO YOU?
A. Disability insurance leads are inserted into the database 24 hours a day,
seven days a week. Once a lead has been entered into
our database it is available for sale and download on
a first come, first served basis.
Q.
HOW MANY BROKERS IS EACH LEAD SOLD TO?
A. Disability insurance leads may be marked either exclusive or shared.
This benefits you by either allowing you to make the
sole contact with the client, or lowering your price
per lead, and competing against up to two other brokers.
The choice is yours! Please note. Our exclusivity period
on leads is 90 day period from the time of the purchase.
Q. WHAT
ABOUT DATED DISABILITY INSURANCE LEADS? DO I GET A DISCOUNT IF I WANT TO
PURCHASE AGED LEADS?
A. Disability insurance leads decrease in price based on the age of the lead,
(time since insertion into the database). So if you
are in the market for older leads, it pays to check
back often to see what is available. Remember, leads
are sold on a first come, first served basis, so there
are no guarantees that a lead that was available today
will be available tomorrow!
Q. HOW
DO WE GENERATE THE DISABILITY INSURANCE LEADS?
A. All disability insurance leads are generated from a network of our
own Internet sites and affiliate relationships. Consumers
find our sites in a way similar to the way most
Brokers and Agents find us, through a search engine
like Yahoo or Firefox. All data provided is straight
from the consumer, not manipulated by a telemarketer.
Q. WHY
DO CONSUMERS CHOOSE OUR SITES OVER OTHER ONLINE QUOTE
SITES?
A. Our program offers an alternative to the impersonal
online quotes that are offered on many sites.
A large percentage of the consumer base prefers to start
the process online but still desire "one-on-one"
personal service within the process as well. Our
program promises that one single licensed agent will
contact them.
Q. I
LIKE THE LEADS, BUT WANT A BETTER PRICE PER LEAD.
CAN I BUY LARGER LEADS, AND PAY THEM OUT OVER TIME?
A. Yes, we can offer you blocks of 100, 250, 500 and
1000 leads delivered and paid over a minimum 10 months.
For example, 1000 disability insurance leads can be delivered in 10 blocks
of 100 leads, with our 1000 lead price discount. Please
contact us at Customer Support
to request a price / availability quote.
Q. WHAT
KIND OF CLOSING RESULTS SHOULD I EXPECT?
A. Our clients report back that 17-40% of
the disability insurance leads we provide result in sales in the short term.
That's not even considering the possibility of other
closings at a future date the ability to gain referrals
from these leads. Remember, once the lead is yours,
you may continue to re-market to the consumer to potentially
make a consumer that is sitting on the fence into a
customer!
Q.
DisabilityLeadsDirect.com
IS A REAL-TIME MARKETPLACE.....
A. Something you should know about
our site is that disability insurance leads are sold in real-time. What this
means to you is that you may place 10 leads in your
shopping cart and when you checkout you may only get
8 disability insurance leads. This is because two people can put the same
lead in their cart at the same time. The first person
to checkout (pay) will get the leads in their basket.
We will notify you at checkout of the net number of
disability insurance leads you will receive.
Q. WHAT
DO I NEED TO DO TO USE A CREDIT CARD ON THIS WEB SITE
FOR MY PURCHASES?
A. All
users of DisabilityLeadsDirect.com are required to have
a credit card authorization agreement on file to purchase
disability insurance leads through this web site. If you would like to download
a PDF version of the user credit card agreement, please
click here. In
order to view the PDF agreement, you'll need Adobe Acrobat
reader, which you may download here.
Q. WHY
DO I NEED TO SIGN AND RETURN YOUR CREDIT CARD USAGE
AGREEMENT TO USE THIS WEB SITE?
Credit
card fraud is an unfortunate issue on the Internet today.
We protect our clients use of the DisabilityLeadsDirect.com
web site by ensuring that all credit card usage is authorized
by the cardholder. You will need to sign and return
the credit card agreement only once. If you have any
questions about the credit card usage agreement, please
e-mail us at:
Customer Support
Q. HOW
WE ACCEPT PAYMENT FOR DISABILITY INSURANCE LEADS?
A. Credit/debit cards:
- Visa
- MasterCard
- American
Express

Q. WHAT IS THE DIFFERENCE BETWEEN EXCLUSIVE DISABILITY INSURANCE LEADS AND SHARED DISABILITY INSURANCE LEADS?
When purchasing leads from DisabilityLeadsDirect.com, you
have the choice of either exclusive or shared
disability insurance leads.
- Exclusive
disability insurance leads are sold only once, and then removed from
our resale database.
- Shared
disability insurance leads are sold not more than three times, giving
you a lower cost per lead, and a competitive bid for
the consumer.
Whichever
type of lead you are looking for, with DisabilityLeadsDirect.com
working with you, real-time consumer responses are only
a click away!
Q. What is the difference between being a regular member and a guest member? Account Status?
At
DisabilityLeadsDirect.com we have two types of memberships
available depending on whether you are an infrequent
or frequent user of the system.
Guest Member - Guest members have limited rights
and privileges to use of this web site. You may browse,
purchase and download up to five disability insurance leads prior to becoming
a regular member. Once you have purchased five disability insurance leads
from us, (and in order to request a replacement of a
lead purchased), you must have a signed user agreement
on file to continue using the site. We make this user
agreement a mandatory condition of use to ensure all
members are properly licensed and to prevent fraudulent
use of credit cards. If you would like to review and
return our member user agreement, please
click here.
Regular
Member - Regular members are users that have a signed
user agreement on file with DisabilityLeadsDirect.com.
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